Returns & Refunds

At Mist, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 30 days of the original purchase date.

To initiate a return, please contact our customer service team at info@mistfilters.com to obtain a return authorization number. All products must be returned in their original packaging and in new and unused condition.

Customers are responsible for paying for return shipping labels. Once we receive the returned product, we will process your refund via the original payment method. If the return is a result of our error, we will refund the full cost of the merchandise and provide a shipping label.

If you have any further questions about our return policy, please contact our customer service team at info@mistfilters.com